Improving Patient Care Free Online Course by Royal College of Physicians

University of Potsdam

Royal College of Physicians is offering free online course on Improving Patient Care: a Data-driven Approach. This online course is aimed at physicians at all levels in their career, as well as other healthcare professionals who are interested in monitoring and improving care quality.

In this course, applicants will learn how to draw together information, to understand and improve the quality of care you and your team provide. This course will start on September 25, 2017.

Course At Glance

Length: 2 weeks
Effort: 2 hours/week
Subject: Improving Patient Care: a Data-driven Approach
Institution: Royal College of Physicians and Future learn
Languages: English
Price: Free
Certificate Available: Yes
Session: Course starts on September 25, 2017

Providers’ Details

We are the professional membership body for physicians, with over 32,000 members and fellows across the globe. Physicians diagnose and treat illness, and they promote, maintain and restore health.

About This Course

You’ll find out how to collate and interpret this information and use it as part of a quality improvement programme in your setting, in line with the Institute for Healthcare Improvement (IHI) model for improvement.

Why Take This Course?

You’ll examine both the quantitative and qualitative sources available to you, including clinical incident reports, mortality rates, complaints, staff surveys and feedback from colleagues.

Learning Outcomes

By the end of the course, you’ll be able to…

  • Recognize the data available to healthcare professionals and distinguish when to use quantitative and qualitative data
  • Indicate why clinical incidents and complaints, feedback from staff and colleagues and mortality data are useful forms of data and learning
  • Identify key players involved in handling incident reports and define their roles
  • Differentiate between informal and formal feedback
  • Identify types of mortality data
  • Recognize how to make measurement meaningful through quality improvement activity


This online course is aimed at physicians at all levels in their career, as well as other healthcare professionals who are interested in monitoring and improving care quality.

You may find it useful to upgrade this course to support your continuing professional development (CPD). By upgrading, you’ll be able to take this course at your own pace and revisit the material at any time in future. Once you complete the course, you’ll receive a Certificate of Achievement as evidence of your CPD. This includes details of what you learnt, the number of learning hours required and the CPD credits achieved.


Kevin Stewart

Clinical Director, Clinical Effectiveness & Evaluation Unit, Royal College of Physicians, London and 2009/10 Health Foundation QI Fellow at the Institute for Healthcare Improvement, Boston USA

How To Join This Course

  • Go to the course website link
  • Sign Up At futurelearn
  • Select a course and Join
  • Once a course has started, applicant will be able to access the course material
  • After the start date, students will be able to access the course by following the Go To Course link on My Courses page.
  • Applicants can buy, to show that they have completed a futurelearn course.
  • On some futurelearn courses, learners will be able to pay to take an exam to qualify for a Statement of Attainment. (These are university-branded, printed certificates that provide proof of learning on the course topic(s)).

Apply Now

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